Connection Card Pro Help & Documentation


Last Updated: Aug 29, 2023 12:51 PM

Connection Card Pro makes it easy to setup and begin accepting donations and payments online! 

We have two payment partners available as a payments processing option for your organization. A merchant account with either of our payment partners can be setup quickly and easily directly in Connection Card Pro's interface. We will handle making sure the account gets linked and setup properly and you can manage your account within Connection Card Pro. 

However, there are some differences in the fees and procedures of these two payments partners, so we've outlined those differences below to help you decide which one to choose. 

For accounts outside of the United States, currently, only Stripe is available to you - so the decision is easy! 

For accounts in the United States, keep reading... 



FortisPayStripe
Credit/Debit Rates
Qualified Non-Profits (Paid Plans)
1.95% + $0.252.8% + $0.35
Credit/Debit Rates
Qualified Non-Profits (Free Plans)
2.45% + $0.252.9% + $0.35

Credit/Debit Rates
Non-Qualified Merchants (Paid Plans)

2.89% + $0.253.5% + $0.35
Credit/Debit Rates
Non-Qualified Merchants (Free Plans)
2.89% + $0.253.85% + $0.35
ACH Rates0.25% 1%
Foreign Cards Surcharge -- none -- + 1%
Monthly Minimum Volume No MinimumNo Minimum 
Monthly Minimum Processing Fees$10 / month 
($350 - $500 in volume)
No Minimum 
How is PCI Compliance handled? You will be required to complete a self-certification online which takes about 15 minutes. You will receive quarterly or annual emails to re-attest to the self-certification, which takes about five minutes.We handle all PCI compliance for you. There is nothing else required on your end. 
PCI Non-Compliance FeesIf you have not completed your PCI compliance self-certification, you will be charged $35 for each month that you are not compliant.No non-compliance fees. 
Are transactions processed in batches? 

Transactions are batched and batches automatically close at the end of each day. 

Transactions are batched and batches automatically close at the end of each day. 
When is money transferred to our bank account?Money is transferred to your account 1-2 business days after the close of each transaction batch.Money is transferred to your account usually once per week.
When are processing fees deducted? The entire amount received will be transferred to your account, and all processing fees will be deducted from your bank account at the end of each month. Processing fees are deducted from amounts received prior to transferring funds to your bank. Funds received in your bank have already had processing fees deducted.
ChargebacksIf a chargeback occurs, you will be responsible for refunding the full (or disputed) amount plus a $35 chargeback fee.If a chargeback occurs, you will be responsible for refunding the full (or disputed) amount plus a $35 chargeback fee.
Will the payments partner contact me directly? Yes. You may receive emails from FortisPay regarding PCI compliance or other important account updates. No, Stripe will not contact you regarding your payments account which you setup through Connection Card Pro. 
Example for $10,000 in Donations / PaymentsYour organization receives 100 payments or donations totaling $10,000 in one month: 

Total Fees = $220
Other Fees = None 
Net Income = $9,780

Your organization receives 100 payments or donations totaling $10,000 in one month: 

Total Fees = $315
Other Fees = None 
Net Income = $9,685

Can donors cover the fee? YesYes
Can donors setup automatic recurring giving? YesYes
Are donors required to create an account before making a donation? NoNo
Can donors self-manage their own automatic recurring gift? YesYes
Are individuals required to create an account before registering for an event? NoNo

Regardless of which payments partner you choose, Connection Card Pro will make the donation or payment process for your donors and event registrants seamless and smooth. 

If you have additional questions about the differences between selecting Stripe or FortisPay, you may contact us directly. 

If you still have questions or require additional help, please contact our support team by clicking on the Help button > Contact Support.
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