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Frequently Asked Questions

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Can I cancel my subscription?

Yes, you can cancel your subscription at anytime, there are no contractual obligations to maintain your account for any period of time. Keep in mind each billing cycle is prepaid, once cancelled, you will still have access until the end of the current cycle.

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Are all features available for all plans?

Yes! All churches, big or small, may have need for the same features. So every plan includes all features!

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Which payment methods do you take?

Connection Card accepts credit card and PayPal. You can also choose to receive electronic invoices and mail a check each billing period if that's what works better for you.

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What is considered a "contact"?

For the purpose of billing, a "contact" is any member, visitor, prospect, family member or any other individual who you store in your database. This makes billing easy and there's no guessing based on average attendance or other factors.